Restaurant Ordering App
A native iOS ordering app that streamlined operations, increased customer orders, and saved staff 8 hours per week.
65%
Orders via app
8hrs/week
Staff time saved
+92%
Order accuracy
4.8/5
Customer satisfaction
The Challenge
The Golden Bowl was struggling with phone orders during busy periods. Staff were overwhelmed taking orders, leading to mistakes and long wait times. They needed a way to handle more orders efficiently while improving the customer experience.
The Solution
We developed a native iOS app with a beautiful, intuitive menu interface, customisation options, and Apple Pay integration. The app sends orders directly to the kitchen display system, reducing errors and wait times. Customers can track their order status and save favourite dishes.
The Results
65% of orders now come through the app. Staff save 8 hours per week that were previously spent on phone orders. Order accuracy improved significantly, and customer satisfaction increased with faster service and the convenience of mobile ordering.
“The iOS app they built for our restaurant has streamlined our ordering process. Our staff save hours every week.”
Marco Chen
Manager, The Golden Bowl, Streatham
Project Details
Client
The Golden Bowl, Streatham
Service
iOS App
Timeline
10 weeks
Technologies
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