Privacy Policy

Last updated: 13 March 2026

1. Introduction

Klikkit ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit klikkit.co.uk or use our services.

We are based in South London, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We Collect

We may collect the following types of personal data:

  • Contact information — name, email address, phone number, and business name when you submit a contact or enquiry form.
  • Usage data — pages visited, referral source, and general interaction patterns collected through privacy-friendly analytics (Plausible Analytics).
  • Technical data — browser type, device type, and approximate location (country level only) automatically collected during your visit.
  • Communication data — any information you provide when contacting us via email or through the website.

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide requested services.
  • Improve our website and understand how visitors use it.
  • Send relevant updates if you have opted in to communications.
  • Fulfil our contractual obligations when delivering projects.
  • Measure the effectiveness of our advertising (Google Ads conversion tracking).

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Consent — when you submit a contact form or opt in to communications.
  • Contractual necessity — when we need your data to deliver a service you have requested.
  • Legitimate interest — to improve our website, understand usage patterns, and market our services responsibly.

5. Cookies & Analytics

We use Plausible Analytics, a privacy-friendly analytics tool that does not use cookies and does not collect personally identifiable information. It is fully compliant with GDPR, CCPA, and PECR.

We also use Google Ads conversion tracking (via gtag.js) to measure the effectiveness of our advertising campaigns. This may set cookies on your device. You can manage cookie preferences through your browser settings.

We use Vercel Analytics for web performance monitoring, which collects anonymized performance data.

6. Data Sharing

We do not sell your personal data. We may share data with trusted third-party services that help us operate our business:

  • Vercel — website hosting and performance analytics.
  • Plausible Analytics — privacy-friendly website analytics (EU-hosted).
  • Google Ads — advertising conversion measurement.

All third parties are required to process your data in accordance with applicable data protection laws.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for the duration of any business relationship and for a reasonable period afterwards. Analytics data is anonymized and does not contain personally identifiable information.

8. Your Rights

Under the UK GDPR, you have the following rights:

  • Access — request a copy of the personal data we hold about you.
  • Rectification — request correction of inaccurate data.
  • Erasure — request deletion of your personal data.
  • Restriction — request that we limit how we use your data.
  • Portability — request your data in a structured, machine-readable format.
  • Objection — object to processing based on legitimate interest.

To exercise any of these rights, please contact us at contact@klikkit.co.uk.

9. Children's Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled improperly.