Managed IT & Microsoft 365
IT support for your team, devices and Microsoft 365
Give your team somewhere to turn when Outlook won’t open, a laptop needs setting up or someone can’t reach a shared file. We agree what Klikkit looks after and how your team gets help.
What we cover
Day-to-day help
We help with sign-in problems, Outlook, Teams, shared files and everyday device issues. We propose remote and on-site cover based on how your team works.
Staff and device setup
Prepare accounts and laptops for new starters, keep devices updated and remove access when people leave.
Microsoft 365 administration
Manage licences, shared mailboxes and permissions so people can get to the files and tools they need.
IT records and planning
Keep track of your devices and key services, who is responsible for each one, and which upgrades or renewals are coming up.
What you get
Standard remote support
For one Microsoft 365 setup and one work device per person. The plan is £49 per person a month, with a £245 monthly minimum.
- Staff can contact Klikkit directly for remote help during weekday business hours. Your quote sets out the hours and response targets.
- We manage Microsoft 365, monitor device updates and set up or remove accounts when staff join or leave.
- When we take over, we review access, record your devices and licences, set up monitoring and show staff how to get help.
Prices are before any applicable VAT. We quote separately for Microsoft 365 licences, on-site visits, extra devices and project work.
How it works
Review your setup
We review the tools your staff use and find out where they need day-to-day help.
Agree what we cover
We scope the users, devices and sites, and agree support hours, escalation, responsibilities and costs before you switch.
Take over and document
Set up the agreed access and support process, document the handover and show your team how to ask for help.
Frequently asked questions
Related services
Discuss your IT support
We’ll review how your team works and recommend what to include in your support plan.