Eliminate DNAs and close more Treatment Plans
automatically

Our AI engine handles patient reminders, failed attendance recovery, and treatment plan follow-ups. Save reception 15+ hours a week and maximise chair time.

Klikkit provides AI-powered patient communication and automation built specifically for UK dental practices. The system integrates with Practice Management Systems (like SOE Exact and Dentally) to auto-trigger smart workflows: appointment reminders, DNA (Did Not Attend) recovery, treatment plan nudges, automated medical history forms, and Google review requests. Klikkit operates strictly within GDPR guidelines, ensuring patient data is secure. Pricing starts from £300/month with a free 2-week pilot available. The platform reduces administrative burden on reception teams, decreases failed attendance rates, and increases the uptake of high-value private treatments like Invisalign and implants.

Who is this for? Mixed NHS/Private dental practices, purely private dental clinics, cosmetic dentistry specialists, and multi-site dental groups across the United Kingdom.

Why Practices Lose Revenue to Admin & DNAs

Relying entirely on manual phone calls and basic SMS systems leaves gaps that cost you expensive chair time.

10–15%

High DNA Rates

Failed attendances cost the average UK dental practice thousands every month in lost chair time. Relying on simple SMS reminders isn't enough.

15+ hours

Admin Overwhelm

Reception teams spend hours every week manually calling patients, chasing unbooked treatment plans, and managing the recall list.

No Follow-up

Unaccepted Treatments

When a patient leaves with a high-value treatment plan but doesn't book immediately, there's rarely a structured follow-up process in place. The revenue is lost.

How AI Patient Communication Works

From booking to follow-up — automated, personalised, and fully integrated with your PMS.

Step 1

Patient Books

A new or existing patient books an appointment or receives a new treatment plan from the dentist.

Step 2

AI Engages

The system triggers a personalised SMS/email sequence — whether it's an appointment reminder, a post-visit review request, or a treatment follow-up.

Step 3

Chair Time Maximised

DNAs drop, treatment acceptance rates increase, and your reception team gets 15+ hours back every week.

What's Included in Your AI Patient System

A complete suite of automations designed to fill your diary, rescue lost revenue, and delight your patients.

Smart Appointment Reminders

AI sends personalised SMS/email 7 days, 2 days, and 2 hours before each appointment, with rescheduling links and pre-visit instructions.

Failed Attendance (DNA) Recovery

When a patient DNAs, AI automatically sends a friendly rebooking message with the next 3 available slots, escalating to phone call reminders.

Treatment Plan Nudging

Unbooked treatments trigger a staged follow-up sequence at 3, 7, and 14 days, explaining clinical benefits and answering common objections.

Google Review Pipeline

24 hours after an appointment, happy patients receive a personalised message asking for a Google review, filtering out complex or negative experiences.

Risk-Free Trial

Try it free for 2 weeks

We'll run the system for your practice for 14 days — free. You'll see exactly how many DNAs are recovered, how many treatment plans are re-engaged, and what your reception team saves in time. No commitment.

Start Your Free Pilot
Integrates with most major UK PMS
Fully GDPR compliant patient comms
Clear dashboard of recovered revenue
Customised to your clinic's tone
Cancel anytime — no lock-in

Common questions from practice managers

Everything you need to know before getting started

Simple, Transparent Pricing

From£299/month

+ £500 one-time setup fee

  • Unlimited SMS & Email reminders
  • Integration with your PMS
  • Fully managed secure infrastructure
  • Cancel anytime contract
Book a Demo to get started
Consultation

Book your AI workflow discovery call

Select a time below for a quick 15-minute chat. We'll discuss your current bottlenecks and explore which automations would deliver the highest ROI for your practice.

Book an Engine Demo

15-Minute Technical Walkthrough

More AI Automations for Dental Practices

From tracking lab cases to checking insurance eligibility, explore custom workflows we can build to eliminate admin in your clinic.

01

Appointment Reminder Sequence

AI sends personalised SMS/email 7 days, 2 days, and 2 hours before each appointment, with rescheduling link and pre-visit instructions.

02

Failed Attendance Follow-up

When a patient DNAs, AI automatically sends a friendly rebooking message with the next 3 available slots, escalating to phone call reminder after 48 hours.

03

Treatment Plan Nudge

After a patient receives a treatment plan but hasn't booked, AI sends a staged follow-up sequence explaining benefits and answering common objections.

04

New Patient Onboarding

New patient books → AI sends welcome email with medical history form, practice info, directions, and what to expect — all pre-filled where possible.

05

Review Request Pipeline

24 hours after appointment, AI sends a personalised message asking for a Google review, with a direct link. Filters out complex/negative experiences.

06

Recall System

AI tracks check-up due dates and auto-sends recall reminders with booking links, following up fortnightly if unbooked.

07

Insurance & Plan Eligibility Checker

Patient submits insurance details via form → AI cross-references with your accepted plans and auto-responds with a coverage summary.

08

Staff Rota Conflict Detector

AI monitors the booking system vs. staff rota, flagging overbookings, gaps, and suggesting optimal scheduling adjustments.

09

Lab Case Tracker

AI monitors lab orders, auto-chases the lab if overdue, and notifies the patient when their item arrives to book a fitting.

Get a Custom AI Automation Quote

Know exactly what your dental practice needs? We build and deploy bespoke AI workflows. Tell us what you're looking for below.

Select one or more workflows you'd like to explore.

Contact details

⚡ Typical response time

24-48 hours

Who Is AI Patient Communication For?

Mixed NHS & Private Dental Practices
Purely Private Dental Clinics
Cosmetic Dentistry Specialists (Invisalign/Implants)
Multi-Site Dental Groups
Specialist Referral Clinics (Endo/Perio)
New Squat Dental Practices

Whether you use SOE Exact, Dentally, R4, or another major UK Practice Management System — Klikkit integrates securely to automate your patient journeys and reduce administrative overhead.